ULTRA SUPPORT MAIN PAGE


In order to Provide Fast Solutions for ALL of our Clients,
we've improved our communication methods.


Why Should you use this Page?

Sending messages via this site results in:

  • a 99.9% chance that we'll actually receive your message.
    (Up from less than 50% via regular email).

  • automatic distribution of messages to the correct ULTRA staff member.

  • allowing our staff to avoid the overhead of spam, filters and unauthorized emails.
The bottom line is faster and higher quality responses for all clients.

MESSAGE TYPES (and the Pages to Send Them)

Select the category below that best fits the type of message you are sending. Further information about each will be displayed along with the fields in which to type or paste your message.

Click SALES QUESTION
To ask a question that will help you decide to buy and ULTRA product (or not).

Click REPORT BUG
To report a bug in an ULTRA product.

Click MESSAGE
To send a Message to ULTRA staff about anything.

Click REQUEST SUPPORT
To send a Support Request.
If you are eligible for FREE SUPPORT as defined at
NEW30 (for new users) and USER15 (for existing ULTRA users) there will be no charge.
Otherwise, you'll be billed per our SUPPORT POLICY .


Web Pages (Updated Daily) that may Answer
your Question or Resolve your Issue


  • The BUGS page.
    Updated as bugs are reported. Contains bugs that are: outstanding, fixed but unreleased, and recently released fixes.
    If we're already aware of a bug, please don't report it.

  • The FAQ page.
    Q&A's we answer that we think will help other clients.

  • The SFAQ page for Answers to Sales Related Questions.
    Q&A's we answer for those considering buying an ULTRA product.

  • The NEWS page.
    Updated often with ULTRA related news.


  • The FEATURE page.
    Feature and data requests from clients with their status..


Please review our SUPPORT POLICY .
So you're not surprised in terms of whether you qualify for free support or not.

ULTRA Financial Systems LLC
P.O. Box 3938, Breckenridge CO 80424
Phone: 970-453-4956

Fax: 970-453-2467

© 2010 ULTRA Financial Systems LLC.