NEW CLIENT SUPPORT (NEW30)

New clients are limited to 30 days of free technical support.

1. Getting new clients up-to-speed with ULTRA is our highest priority.
   
   
2. We'll do almost anything that a new client needs during the first 30 days of using ULTRA at no additional charge.
   
   
3. Frankly, new clients usually require very little support. Most all of our support requests are from existing clients who are using the advanced features of ULTRA, which can get very confusing.
   
   Historically, about 80% of our past support requests from existing clients end up not being due to a bug in ULTRA. They are usually due to some type of confusion with system options and/or the coding of configuration files for composite strategies.